Are Cities and Utilities Benefiting From Social Media?

by C. Henry Adams

Are Cities and Utilities Benefiting from the "likes" of Social Media?  Really!?  Are they?  My answer would be "yes".  Why? 

Well, with the realization of Cell Phones, excuse me; Smartphones coming with Internet, Text Message and Voice mail capabilities. 

Not to mention the fact, you can dial the number and speak with the person; it is one of the official, effective Forms of Communications in Today's Society.

Don't be fool or scam.  I've seen and witness individuals , old as 90 years and young as 4 years, utilizing the aforementioned device or IoT (Internet of Things).

You too have witness it, likely if you are reading this blog.

So, what's the point.   Well, if you live in Atlanta, Georgia, perhaps adding your smartphone number to NotifyATL  ( https://member.everbridge.net/index/3091830992273427#/signup ) is not a bad idea.

Also, you can find Atlanta Watershed Management (drinking water), on Twitter - @ATLWatershed

Regarding traffic notices, the Georgia Department of Transportation notifications ( http://www.511ga.org/cp511 ) is a good idea as well.

OK, OK, that's not a Utility, but Georgia Power Alerts are here: ( https://customerservice.southerncompany.com/Account/PreferenceCenter.aspx?nav=outage#outagealerts )

@GeorgiaPower on Twitter

So, what did we forget?  I  know, Natural Gas Alerts or Emergencies , right!?

Well, the Natural Gas Market has multiple companies to choose from in Georgia, whereas, the main company (Atlanta Gas Light) technically turns on or off the natural gas.

Nonetheless, this would also include responding to gas leak emergencies, but they do not have text message alerts established.

However, you can call Atlanta Gas Light 24-hour emergency response line at 877.427.4321.

Furthermore, you can find Atlanta Gas Light on Twitter: @atlantagaslight

I can hear somebody living in Atlanta, Ga saying, " But I use Scana! ".  Yet, I hear another person living in Atlanta, Georgia saying, " I utilize Gas South! "  Still, another person yells,  " I use Georgia Natural Gas!"

My reply:  If you mess around and don't pay your natural gas bill; guess who turns the gas off for either of the aforementioned companies in Atlanta, Ga? 

Answer:  AGL or Atlanta Gas Light, now owned by the Southern Company who owns Georgia Power. 

So, that Internet is not all bad afterall, huh!?  LOL   Well, these are my thoughts.  What say you?

Thanks for reading our blogs.   Oh, find us on Twitter @CHENRYADAMS


Sphere: Related Content